CLIENT'S GOAL
The existing partner websites suffered because:
- Our clients partners had to visit as many as three different websites to get the information they wanted.
- The legacy websites had differing navigation systems, content structures and content types. The user experience was inconsistent, and the brand identity of the three websites was weak.
- The legacy websites weren’t responsive for mobile devices and didn’t meet modern user experience standards.
Client Requirements
- Design the client partner website according to their internal design guidelines
- Make the new website responsive for all devices, using the same resolution break points as their primary website
- Import all of the content from the legacy systems and Customer Information Center websites
OUR CHALLENGES
The legacy client partner websites utilized fairly old web technology. The websites utilized Classic Active Server Pages — a product that Microsoft last updated in 2000 — for their business logic. Our redesigned website would need to utilize the same software and business logic. In addition, their partner websites did not run on modern content management systems. We needed to add a page authoring interface to the new partner website’s administrative module.
OUR SOLUTIONS
The new client partner website featured a responsive user interface designed entirely by TA Digital. Before building the new website, we demonstrated our interface for client stakeholders. We showed how the interface would work for users on PCs, tablets and smartphones. Our design had to take their existing business logic into account, meaning that it had to run on Classic ASP. Our interface also had to comply with a set of internal client website design guidelines called DLS.
Once all stakeholders had signed off on our proposed website design, we built the website and completed the process of migrating content and files from the legacy websites. We thoroughly tested the new client partner website and delivered it on time and in accordance with the standards put forth in our contract.
FINAL RESULT
For partners who rely on the ability to access information from the legacy client partner websites, we’ve made that information easier to find by adopting a new modern interface for the new partner website. Our redesigned interface organizes information in the way that modern Internet users have come to expect, and it works on the wide variety of devices that people now use.
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