CardConnect Case Study

Read our CardConnect case study to learn how our team implemented a custom instance of Salesforce Commerce Cloud for CardConnect, meeting all compliance requirements in under 6 weeks.

THE CHALLENGE

CardConnect, a First Data company, had a large national retailer doing $1.5B in annual e-commerce transactions that needed a gateway integration to their Salesforce Commerce Cloud. They had an aggressive “must-succeed” timeline that seemed challenging, but TA Digital’s team completed this complex integration according to the merchant’s specifications in less than six weeks.

THE SOLUTION

TA Digital utilized a “mutli-disciplined” approach to solve this problem in a less-than-ideal timeframe by consulting with the practice that created a similar solution in a different commerce technology. By working with CardConnect to reuse and refine the specifications from the earlier project, the TA Digital team was able to rapidly accelerate this implementation well ahead of the end-client’s deadline.

RESULT

As a result of successful integration, TA Digital delivered:

  • PCI Compliant Payments
    • This solution established PCI compliance for payment transactions.
  • Reduced Cart Abandonment
    • Significantly reduced cart abandonment because of faster transaction processing.
  • Refined Checkout Experience
    • An improved and streamlined customer checkout experience as validated by user testing.
  • Lower Payment rejection rates
    • Improved payment processing accuracy resulting in significantly lowering payment rejection rates.

CLIENT TESTIMONIAL

“TA Digital stayed in continual contact with me as well as with the merchant’s in-house development team by phone, email and chat to ensure direct and seamless communication throughout the project. They answered questions and resolved issues extremely proactively leading to overwhelming success that was both on time and within budget. Most importantly, we received a high-quality build with fantastic communication and support. I am extremely satisfied with the results we received working with TA Digital.”

Andy Liaskos, Director of Partner Delivery for CardConnect

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