Seamless customer journey boosts conversions 30%
Increase in conversions
With BigCommerce, Bushnell Golf’s conversion rate jumped 30%.
Reduced cart abandonment
Single-page checkout and enhanced UX design led to increase in complete transactions.
Improved customer engagement
Rich user interface and user experience boosted engagement.
“Thanks for all your help pulling this off. We've had a great week for the brand!”
David Barth, Director, Ecommerce
Bushnell Golf, an industry leader in high-performance sporting goods, wanted to increase website conversions and reduce their customer drop rate.
- Subpar user experience
- Inadequate reflection of the luxury brand on the website’s look and feel
- Inadequate presentation of products to high-end users
- Non-scalable architecture
While Bushnell Golf’s product range was ideal for the niche luxury market and customers were visiting the website multiple times, they weren’t actually making many purchases.
To address this, we upgraded their commerce process and enhanced the site’s user experience:
- Transitioned to BigCommerce to enhance the overall commerce journey with faster speed-to-market
- Augmented visual design and created immersive experiences to reflect Bushnell Golf’s luxury brand
- Implemented single-page checkout for a quick buying experience
- Allowed for “guest user checkout” to enable users to easily purchase products without registration
- MACH deployment led to efficiencies & reduced IT support created saving opportunities